Membership Levels
Explora Club
INTRODUCING OUR LOYALTY PROGRAMME
Welcome to Explora Club
Explora Club is our way of honouring and rewarding our most discerning guests – those who are drawn to discovery, cultural enrichment, and a sense of connection.
Being an Explora Club Member unlocks exclusive privileges elevating every moment of your Journey with us.
Privileges & Benefits
Explora Club Membership offers a curated collection of privileges and benefits, each designed to enrich and elevate your Journey.
Thoughtful Gifts & Surprises
Small moments of delight, curated to make each Journey feel personal and memorable.
Journey Experience Credit & Value Savings
Meaningful rewards and exclusive savings designed to enhance your time both onboard and ashore.
Pre-Journey Privileges & Services
Priority access and personalised support to ensure a seamless experience, from the very first moment.
Exclusive Events
Intimate gatherings and hosted moments, designed to connect like-minded travellers in inspiring ways.
Elevated Onboard Services
Enhanced comfort and personal touches throughout your stay, crafted to enrich every day of your Journey.
Explora Club Members will experience an enticing array of incremental benefits - with more sailings unlocking new privileges.
Thoughtful Gifts & Surprises
- Personalised welcome on board
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers
Pre-Journey Privileges & Services
- Priority access to the new Journeys Collections
- Dedicated area in My Explora
1 - 5,000 points
Thoughtful Gifts & Surprises
- Personalised welcome on board
- Exclusive Silver Members welcome gift
- Signature loyalty delight
- Birthday surprise
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers
- 5% savings on Explora Journeys merchandise at The Journey boutique
- 5% savings on future Journeys
Pre-Journey Privileges & Services
- Priority access to the new Journey Collections
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive Events
- Exclusive cocktail event with ship leadership
- Focus group invite
Elevated Onboard Services
- Personalised welcome from the General Manager
5,001 - 20,000 points
Thoughtful Gifts & Surprises
- Personalised welcome on board
- Exclusive Gold Members welcome gift
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift, distinct from turndown service
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers
- 5% savings at The Journey boutique (Except Encore by Explora Journeys)
- 5% savings on future Journeys
Pre-Journey Privileges & Services
- Priority access to the new Journey Collections
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive Events
- Exclusive cocktail event with ship leadership
- Focus group invite
Elevated Onboard Services
- Personalised welcome from the General Manager
- Additional complimentary laundry bag (max 1 per Journey)
20,001 - 50,000 points
Thoughtful Gifts & Surprises
- Personalised welcome on board
- Exclusive Platinum Members welcome gift
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift, distinct from turndown service
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers
- 5% savings at The Journey boutique (Except Encore by Explora Journeys)
- 5% savings on future journeys
- 100 Journey Experience Credit for Ocean Wellness experiences
- 100 Journey Experience Credit for Destination Experiences
Pre-Journey Privileges & Services
- Priority access to the new Journey Collections
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive Events
- Exclusive cocktail event with ship leadership
- Focus group invite
Elevated Onboard Services
- Personalised welcome from the General Manager
- Daily complimentary laundry bag (max 1 per day)
- Behind the scenes bridge tour - upon availability
50,001 + points
The pinnacle of Explora Club membership, the Diamond level honours your continued journey with us, an achievement that unlocks exclusive privileges.
Thoughtful Gifts & Surprises
- Personalised welcome on board
- Exclusive Diamond Members welcome gift
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift, distinct from turndown service
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers
- 5% savings at The Journey boutique (Except Encore by Explora Journeys)
- 5% savings on future Journeys
- 100 Journey Experience Credit for Ocean Wellness experiences
- 100 Journey Experience Credit for Destination Experiences
- Complimentary week-long Journey for two* (Ocean Suite)
Pre-Journey Privileges & Services
- Priority access to the new Journey Collections
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
- Private transfer to port
- Complimentary suite upgrade (Owner's Residence excluded)
- Exclusive Embarkation Area
Exclusive Events
- Exclusive cocktail event with ship leadership
- Focus group invite
- President Journey experience
- Complimentary culinary experience (e.g., Chef's Kitchen)
Elevated Onboard Services
- Personalised welcome from the General Manager
- Daily complimentary laundry bag (max 1 per day)
- Priority reservations for onboard services
- Behind the scenes bridge tour - upon availability
- Private shopping advisor
How to Earn Points
Nights at Sea
Onboard Spending
Destination Experiences
How to Enrol
- Guests can create their My Explora account here and provide consent to enrol in Explora Club.
- If guests already have a My Explora account, they can enrol in Explora Club directly from their account.
- Guests residing in the United States of America are automatically enrolled in Explora Club upon completing their Journey reservation.
Status Match
Your loyalty and passion for exploration deserves to be recognised – wherever your Journey has taken you.
With the Explora Club Status Match, guests holding loyalty status with other cruise loyalty programmes are invited to enjoy equivalent level benefits from their very first Journey with us.
How may we assist you?
Discover answers to common queries or connect with our team for personalised support.
Terms & Conditions apply.
